Frequently Asked Questions

Welcome to My Paw Closet’s FAQ page! We’re covering our most asked questions. We’ll answer all your top questions in the list below.

1.How can I place an order?

Placing an order is easy! Simply browse our products, select the items you wish to purchase, and proceed to the checkout page to complete your order.

2. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and direct bank transfers. Choose the option that suits you best during the checkout process.

3. How long will it take to receive my order?

The delivery time depends on your location and the shipping method chosen. Generally, orders are processed and shipped within 1-2 business days. You can estimate the delivery time during checkout or refer to our Shipping page for more information.

4. Can I track my order?

Yes, once your order is shipped, we will send you a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or with the selected shipping carrier.

5. Are your products safe for pets?

Absolutely! We prioritize the safety and well-being of pets. Our products are made from high-quality materials that are safe for pets to use. However, it's important to supervise your pet while using any new product and remove any damaged items immediately.

6. How can I contact your customer service?

You can reach our customer service team by emailing us at mypawcloset@gmail.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

Didn't find what you were looking for? Feel free to contact us at any time!